Office and Operations Manager

Lake Shore Church is seeking an Office and Operations Manager. The position will provide administrative and operational leadership for the ministry of Lake Shore Church. This role serves as a welcoming “front door” presence, while also directing day-to-day office and building operations. The position is expected to make routine office and administrative decisions in alignment with church policies and the direction of Head of Staff. This is a three-quarter time position, generally 28-32 hours per week, depending on final schedule and the set weekly hours the office is open. Competitive pay offered between $40,000-$45,000 depending on experience and final schedule.

Accountability: The Pastor/Head of Staff

Essential Functions:

Office Administration and Communication

• Provide gracious hospitality and communication with members, visitors, vendors, teams, renters, and community partners.
• Maintain the master church calendar, schedule events and building use, and manage office systems, records, membership, supplies, mail, machines, check requests, and administrative processes.
• Keep church records up to date, including membership, directory, and session minutes.

Building Use, Rentals, and Operations

• Manage day-to-day building-use and rental processes in conjunction with the Trustees and church policies.
• Coordinate building-use and renter communication including agreements, scheduling, fees, access, and follow up.
• Track facility-use concerns, payments, and opportunities keeping the Trustees and Head of Staff informed.

Worship and Ministry Support

• Maintain and share worship-related information, including attendance, bulletin, Planning Center, and other weekly worship needs.
• Prepare and facilitate reports for Session and other teams.
• Provide administrative and logistical support for the pastor and ministry programs including weddings, funerals, mailings, printed materials, special projects, and other related communication.

Staff Supervision and Collaboration

• Supervise assigned part-time staff, including custodial and nursery workers, in coordination with the Head of Staff.
• Coordinate with staff to share needed information and help cultivate a positive, collaborative, and joy-filled work environment.

Other Duties:

• Other duties as assigned by the Head of Staff

Evaluations:

• Performance review will be conducted annually per the guidelines in the Personnel Manual.

Core Competencies:

• Hospitality and Professionalism
• Organization, multitasking, and prioritization
• Attention to detail and follow-through
• Clear Communication and confidentiality
• Operational judgment and independent decision-making
• Fiscal and building stewardship
• Technological competence
• Systems management and process improvement
• Collaborative, mission-minded leadership.

To apply for this position, please send your resume to Pastor Adam at pastoradam@lakeshorechurch.com and Nicole Thompson at thomps74@hotmail.com